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J

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Hello, I am Josh!!

More significant than talents and skills is attitude.

Hire me

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About

Josua Mendoza

I have been working in a customer service and technical support role in a BPO company for the past 7 years, where I have gained expertise in handling emails, chats, and phone calls.


I was a team leader in my prior position, but I'm now switching to a new career as a virtual assistant, where I can impart the knowledge and skills I learned through my internship in the BPO industry to help your business grow and achieve its goals.

These are the services that I can offer

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Services and Skills

Phone Support

For the past seven years, I've been giving our customer phone support in a BPO company. I've worked with sales accounts, telco accounts, and a technical account most recently.

Chat/Email Support

I began working for a technical account as a chat and email support agent in the BPO industry.

Marketing (Cold Email)

I used various tools like ​Apollo.io to generate leads and ​send emails to prospect clients ​using instantly.

Data Entry/Analysis

In my most recent position, one of my responsibilities as a team leader was to create, encrypt, and analyze daily, weekly, and monthly performance reports for our team.

Amazon Pay-Per-Click

I am knowledgeable in Amazon Pay-Per-Click, particularly when it comes to Amazon Seller Central, keyword research, and campaign creation.

Google Ads Specialist

I am knowledgeable in Google Ads, particularly when it comes to keyword research, and campaign creation.

Bookkeeping

I've received training on how to use QuickBooks Online for bookkeeping.

Virtual Assistant

I booked appointments as a virtual assistant for my client to present their accounting software.

Graphics/Video Editing

I can do email designs, REVA designs, book cover, carousel designs, and video editing.

Tools

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These are the tools I’m familiar and experienced with

Email Designs

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Using your email template, let's accomplish this.

REVA Designs

For Real Estate Marketing

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Book Cover Designs

Books you might want to read

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Logo Designs

Your business image

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Carousel Designs

FB Carousel

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Social Media Posting

FB, Instagram, Twitter

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Video Edit

Your next video will be like this!

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Inky Illustrative Spot Pouch
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Inky Illustrative Spot Key Card

Certification

My Accomplishments

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Let's talk how we can make an impactful work together.

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MOBILE/whatsapp/telegram

+63 9758896513

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Email

josua.pcc1216@gmail.com

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skype

live:.cid.ba9c3d3d44f2f1d